SHIPPING POLICY
General Terms:
By using this website you agree to be bounded by our Terms and Conditions. These Terms and Conditions apply to the use of this Website (www.odic.com.hk) and by accessing this Website and/or placing an order through a telephone with our consultants.
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Delivery Charges
At Odic, we are pleased to offer worldwide shipping. Delivery charges are determined based on various factors, including the type of item, its size and weight, as well as the shipping destination.
To ensure accurate pricing, we will provide a customized shipping quote based on your specific request. Please note that additional fees may apply for certain locations or shipping methods.
We reserve the right to adjust shipping charges as necessary and will communicate any changes to you before processing your order. Thank you for choosing Odic for your furniture and sculpture needs.
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Payment by TT, Cheque OR FPS
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Beneficiary : JMS Group (Hong Kong) Limited
Beneficiary Bank Name : Bank Of China (Hong Kong)
Account Number : 012-866-2-016599-7
FPS code : 119272714
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Please make cheque payable to JMS Group (Hong Kong) Limited and send to the following address:
Accounts Department,
JMS Group (Hong Kong) Limited
Shop 1508, 15/F, Horizon Plaza,2 Lee Wing Street, Ap Lei Chau, Hong Kong.
Product Specifications
The details and designs of our products are constantly changing and we reserve the right to change the specification of our products without prior notice in relation to future sales. You should check our website for details. Products supplied to you may differ as a consequence from those on display or advertised. Unless agreed with you, the products supplied will be of equivalent value, functionality and appearance. Any significant variations will be notified to you. The measurements of all products provided are as accurate as possible, but some slight variances may apply. Some self-assembly may be required on certain products.
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Product Quality
Any questions regarding product quality shall be brought to our attention within 3 days of receipt of product. Exchange shall not apply to tailor made and display items. No cash will be refunded. We offer a one-year guarantee for all hardware. Normal wear and tear and damage(s) to the product or tailor made items are not covered under this warranty.The colour and pattern of the furniture may vary slightly because of natural wood and/or real leather components.Metallic furniture shall be used in a room with low humidity and stable temperature and away from sunlight to avoid corrosion or metal fatigue.
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Complaints
If you have a complaint in relation to any service or non-service provided by Odic, please do not hesitate to contact us immediately by telephone or e-mail, the details of which are contained under the “Contact Us” page. Any complaint will be dealt with fairly, effectively and confidentially.